We are looking for a Technical Support Lead to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems and help our customers install applications and programs.
As a Technical Support Lead you’ll be involved in the full life cycle of our web application. You will be the lead in our Support Team and System Integration Specialist. You will significantly influence the way technical support is done and integrations with various other systems are done at Scilife.
At Scilife we build cloud-based technology that helps our customers in the Pharma, Biotech, and Medical Devices industries manage everything quality, process, and product-related. Our customers make life-saving and life-enhancing products that make a difference in the world. Our technology helps them to get their products and services to market fast while complying with regulatory requirements by providing them with a pre-validated SaaS solution.
Join an interwoven collection of talented, motivated, and like-minded
individuals that share core values and a common goal of boosting science and improving life. We’re proud of our stellar 100% remote team, scattered around the globe from Jodhpur to Antwerp and from Barcelona to Miami.
After all, we know location shouldn’t limit potential! We’re all in different time zones, but we make sure to stay connected through work chats and video calls, and team-building outings that are great fun.
We're a friendly bunch that don't take ourselves too seriously yet still get things done, and you can ask anything to anyone. What’s more, even though we’re office-free, we’ll set you up with all the hard- and software you need (hello, new laptop!) so that together we can blast off to great new heights. Since everyone benefits from a great work/life balance, we listen carefully to what you want and need from us to shine, and we'll do our best to provide it. If you're driven, bright, and ready to be part of our company's rapid growth, we can't wait to welcome you aboard!
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