IT Manager

What would your job be like at Scilife

The IT Manager will play a critical role in overseeing Scilife’s technology environment, including managing all applications, hardware, and infrastructure to ensure seamless operations and security across the organization. This position involves serving as a super administrator for all applications, supporting user access and technical issues, and leading strategic IT initiatives. The ideal candidate will have a strong foundation in cybersecurity, infrastructure management, and User Access Management (UAM).

Your responsibilities

• Application Administration
  • Act as the super admin for 60+ applications, managing and provisioning user access.
  • Maintaining and updating a list of users of department wise application with the owners of applications
  • Assist employees in setting up applications and resolve access and tech issues as needed.
  • Enforce multi-factor authentication across applications to strengthen security.
  • Ensuring on time Renewal of applications
  • Manage vendor relationships of each application, negotiate contracts, and ensure quality service and software provisioning.
• Onboarding and Offboarding Support
  • Oversee employee onboarding and offboarding processes across applications to ensure timely and secure access.
  • Manage employee hardware setup, distribution, and troubleshooting for smooth onboarding.
• User Access Management (UAM)
  • Serve as the main point of contact for UAM, managing user access issues and providing ongoing support.
• Cybersecurity & Compliance
  • Develop, implement, and enforce security protocols to protect Scilife’s data, systems, and networks.
  • Ensure all IT policies and practices adhere to relevant legal and regulatory standards.
• IT Strategy & Planning
  • Develop and implement an IT strategy that aligns with Scilife’s business objectives.
  • Stay updated on technology trends and recommend solutions to improve operational efficiency.
• Infrastructure Management
  • Oversee and maintain all hardware, and software systems, ensuring optimal performance and security.
  • Lead planning and implementation of upgrades, installations, and replacements to maintain high standards.
• Vendor & Budget Management
  • Manage vendor relationships, negotiate contracts, and ensure quality service and software provisioning.
  • Monitor the IT budget, identifying and implementing cost-saving opportunities.
• Support & Troubleshooting
  • Oversee IT support, ensuring timely and effective resolution of technical issues across departments.
  • Act as an escalation point for complex technical issues, providing guidance on best practices.

What you will need

Must have:

• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Minimum of 5+ years of experience in IT management or a related role.
• Strong knowledge of IT infrastructure, cybersecurity, and data management.
• Demonstrated experience in managing IT projects from planning to implementation.
• Excellent communication and problem-solving skills.

Core Skills & Competencies:

• Proficiency in network administration, cloud technologies, and cybersecurity tools.
• Knowledge of ITIL practices, project management methodologies (e.g., Agile), and cybersecurity standards.
• Experience with budget management and vendor negotiations.

Additional Requirements:

• Relevant certifications (e.g., CISSP, ITIL) and availability for on-call support as needed.

Why Scilife?

Scilife helps life science companies digitize, automate, and scale their quality and compliance processes. Our eQMS SaaS platform empowers organizations to focus on innovation while staying audit-ready and compliant with regulations.

We’re growing fast across EMEA and are looking for driven, customer-focused Account Executives to help expand our footprint across the life sciences industry.

What We Offer

• Fully remote work across EMEA with flexible hours.
• Competitive compensation with performance-based incentives.
• Collaborative, international team culture.
• Clear career path toward Senior AE or leadership roles.
• Continuous professional training and development.
• Opportunity to make a measurable impact in a fast-scaling SaaS company transforming life sciences.
  

Our Core Values

• Healthy Inside-Out – We prioritize balance and well-being.
  
• Outside of the Box – We embrace creativity and innovation.
• Driven by Evidence – We rely on data and insights to guide decisions.
• All Hearts and Ears – We listen, support, and grow together.

Application Instructions:

If you're ready to help us build a better platform from the ground up, we want to hear from you! We encourage candidates from under-represented backgrounds to apply, even if you don’t meet every single qualification.