Keryn mentions that getting started with Scilife was a surprisingly straightforward process. The data and document transfers were easy, implementing the training module simultaneously was not a big deal, and creating the workflows how she wanted them was all perfectly manageable. Most importantly, Keryn stresses, Scilife was an easy platform for everyone in the company to get to grips with!
Favourite Features
1. Interconnected modules, accessibility & speed
When asked about her favourite Scilife module, Keryn finds it tricky to choose. Each module has its own unique benefits, she says. She starts with Scilife’s Document Control module, highlighting that workflows are made much easier. She loves the immediacy of it. Keryn then praises the Events module for its structurability and accessibility. In the end though, Keryn explains, it's actually the whole of Scilife as a package that she thinks is it’s biggest strength, since it’s one single seamless interconnected system.
‘Working with Scilife is just life-changing compared to systems that I've used before. It drives you to actually be able to do your job a lot easier and more efficiently because it is easy.’
Keryn Davies,
Quality Manager at Helius
2. Audit readiness
Keryn reflects on Helius’ most recent GMP audit, which Scilife helped immensely with. Scilife is purpose-built to go above and beyond stringent audit requirements, and Keryn is elated:
‘Doing an audit with Scilife at your fingertips was amazing! Being able to pull up documents at a moment's notice and show them on the screen, showing them batch records and training records and how they are all linked. I think the auditors were just blown away at how easily we could navigate everything. They were just so impressed that it was so transparent! It was beautiful!’
Keryn Davies,
Quality Manager at Helius
3. Fully Validated System
Another big benefit of Scilife is that it’s fully validated, Keryn explains:
‘Scilife looks after the validation, and it's just so important. It's such a huge chunk of work that we just don't have to worry about. We reference your documents, they are concise, they've got everything in there so you don't have to spend days, weeks, months trawling through and testing something when you guys have already done it. Such a time saving there!’
Keryn Davies,
Quality Manager at Helius
4. Cost Effectiveness
Keryn mentions that Scilife’s pricing model was ideal for Helius as a small company, since it’s a pay-per-user platform that doesn’t require a large cost upfront.
5. Customer Care
Finally, Keryn enthuses about the extent and speed of Scilife’s customer support. She’s especially pleased with Scilife’s reactivity to fixing issues and the customer support team’s eagerness to improve the platform as a whole, for everyone.
‘Scilife is open for feedback. They don't just listen to it but actually make the changes you need. The improvement that I've seen over the short period of time is enormous. Whenever I have an issue, it gets fixed or a whole module is improved. To see functions being put in place that quickly is amazing. It’s huge.’
Keryn Davies,
Quality Manager at Helius
Expert Advice
When asked about what advice she would give to other professionals like her searching for a solution to their company’s quality challenges, Keryn answers that the right industry fit should come first.
‘I think finding a company like Scilife, who have a deep understanding of GMP and who will actually speak the language that you speak, is really important. You don’t want to have to explain the reasoning behind why you need something, which just slows everything down. Choose a system that covers all of the areas that you're after. Don’t choose one where you have to make things fit. Scilife just spoke our language. It’s built by quality people, so it talks quality. It had all the modules that we needed without requiring workarounds. It was just easy.’
Keryn Davies,
Quality Manager at Helius
She adds that selecting a platform that eliminates the need to swap between multiple systems is useful too. Another crucial factor should be that there’s a constant dialogue with your service provider, says Keryn.
‘The relationship is really key because it means that you're actually going to have something that you can continue to grow with. Being able to have that constant dialogue around what's working, what's not working, what could be better…and then actually seeing your ideas being taken on board. You're going to have a better experience from that. You don't want to be left alone.’
Keryn Davies,
Quality Manager at Helius
When asked about what tips she has for others starting out with an eQMS, Keryn highlights that the earlier you implement an eQMS, the better! If there’s less paper to move over, it’s just much faster. She also suggests that companies get into the mindset of being willing to do things differently and stepping away from the status quo.
Just because your company has always done something a certain way, doesn't mean you have to do it that way and that doing it slightly differently isn't just as compliant. You build in so many problems for yourself by forcing yourself down that road. Be willing to get out of your own way!’
Keryn Davies,
Quality Manager at Helius
The Results
Since implementing Scilife, Keryn says Helius has saved many hours that previously disappeared into slow, manual quality processes. Training employees is much faster too. Helius is acing audits by meeting all the GMP rules and regulations with Scilife’s transparent, compliant system, which is purpose-built for highly regulated industries. Last, but certainly not least, Scilife has managed to make quality management fun!
‘It's part of my job that I actually really do enjoy. Playing with Scilife and putting it in place and seeing what we can do with it and making it work for the team is kind of cool. I enjoy it! It's neat!’
Keryn Davies,
Quality Manager at Helius
Want to find out what Scilife can do for your company? Get in touch for a chat!
