Unclear or poorly followed procedures remain a common issue in GMP environments. Too often, SOPs are technically correct but difficult to read, inconsistent, or disconnected from how people actually work.
In this session, Kathy Walsh, Principal Consultant and Managing Director of Quality Systems Now, explores how plain language principles, process mapping, and AI-assisted drafting can help you create procedures that are both compliant and genuinely usable. Through practical examples and live AI demonstrations, you’ll see how to accelerate the first draft while keeping expert review and judgment firmly at the center of the process.
Writing SOPs people can actually follow: plain language and AI in practice
You’ll learn:
- How to apply plain language techniques to make SOPs easier to follow.
- How process mapping can bring structure and clarity to complex workflows before you start writing.
- How AI can turn process maps and technical source material into first-draft procedures.
- Where AI can genuinely speed up documentation, where it can fall short, and why human review remains essential.
