Using KPIs to predict and prevent future failures is where true value lies. During this training, Fabiola Samueli, Scilife’s Customer Success Manager, and Angel Buendía, Scilife’s Knowledge Manager, will revisit why KPIs matter, how to keep them in check, how to use trends, predictions, and process metrics to strengthen your QMR preparation and continuous improvement efforts.
You’ll learn how to:
- Why they matter in Quality Management, what regulators expect, and how reliable metrics support QMR/APQR and quality maturity.
- How to read dashboards, spot trends, identify overdue/upcoming risks, and export reports for internal reviews.
- How turnaround times, task assignments, and module metrics help you anticipate issues instead of reacting to them.
- Predictive dashboard overview showing which events may go overdue so you can act before bottlenecks arise.
