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    The missing link between root cause
    analysis and effective CAPAs


    Kurt In Albon    , Founder and Principal Consultant at INK Pharma Consult LLC

    Too many investigations stop at the first plausible explanation, leading to CAPAs that address symptoms rather than the real problem. In this session, we'll explore why root cause analysis often falls short and what it takes to uncover the true causes behind quality issues. You'll learn how critical thinking strengthens investigations, how better root cause analysis leads to more effective CAPAs, and where AI can support, but never replace, human judgment. Walk away with practical strategies to build more reliable problem-solving into your quality system.

     

    In this session you will learn:

     

    • Why root cause analysis often stops short of uncovering the real problem.
    • How critical thinking helps teams challenge assumptions and strengthen investigations.
    • How to turn root cause findings into CAPAs that prevent recurrence.
    • Where AI can support investigations and where human judgment remains essential.

    You’ll leave with practical strategies to uncover root causes, develop more effective CAPAs, and strengthen problem-solving across your quality system.