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Training beyond the checkboxes: ten tools every trainer should use

Chris Martin, Director RP and RPi, Christa GDP Pharma Ltd

A confident, forward-thinking QA team is essential for achieving strategic quality excellence. But that requires moving beyond box-ticking training. In this session, Chris Martin shares ten practical tools to help you identify real skill gaps, build team confidence, and drive lasting capability. Perfect for RPs, QA leads, and training managers ready to make compliance training truly impactful.

 

In this session you will learn:

 

  • How to uncover real performance gaps (not just what records say).
  • Practical ways to build assertiveness and ownership in QA teams.
  • How to turn GMP/GDP training into something genuinely useful.
  • How to keep training impact alive long after the audit.

You’ll leave equipped with tools that make your QA team more capable, more confident, and better prepared to deliver lasting quality excellence.